Shipping policy

Gold Buckle Co. Shipping Policy

At Gold Buckle Co., we strive to ship all orders quickly and with care. Here’s what you can expect when ordering from us:

Order Processing

  • Orders ship within 1–2 business days of being placed.

  • Once your order ships, you’ll receive an email with tracking information.

  • We do our best to move fast, but we cannot guarantee delivery dates or times, as shipping carriers may experience delays beyond our control.

Pet Hay & Straw Bedding (Boxed Orders)

  • Ships via USPS, UPS, or FedEx.

  • Most orders arrive within 3–7 business days after shipment.

  • We do not guarantee the delivery within 3-7 days

  • Shipping cost is calculated at checkout or offered at a flat rate.

Decorative Straw Bales & Bulk Straw

  • Due to size and weight, decorative bales and bulk straw ship via freight or local delivery.

  • Delivery times vary based on quantity and location.

  • Contact us before ordering to request a quote or check availability.

Shipping Locations

We currently ship to the continental United States only.

Delivery Exceptions

We are not responsible for:

  • Delays due to weather or carrier issues

  • Incorrect or incomplete shipping addresses

  • Missed deliveries due to customer absence

Please double-check your shipping info at checkout!